Resume

Jenny Lee

Product designer for design systems and complex B2B software.

Head of UX at Akila, a digital twin and AI platform for buildings · Previously at Mozilla and HTC, and for clients including Nike and Citibank

Looking for a remote, hands-on product design role.

cninglee@gmail.comLinkedInShanghai · Open to remoteMandarin, English

Expertise

15years

Product design

Cross-platform web, mobile and OS products that balance user needs, business goals and technical limits.

10years

Design systems

Components, UI guidelines and documentation, from Firefox OS and H5OS guidelines to tokens and components in working prototypes today.

6years

User & product research

Interviews, usability testing, surveys, competitor analysis, journey mapping and service blueprints, at ARK and REinvent.

Design

  • Interaction design
  • Information architecture
  • Responsive and touch design

Prototyping

  • Live prototypes
  • Web and iOS
  • Coding agents

Tools

  • Figma
  • Claude Code
  • Cursor

Work experience

Head of User Experience

Akila · 2023 – Now

Digital twin and AI platform for buildings and infrastructure

  • Built and own the design system for the whole product (about nine modules), with UX/UI guidelines and an annotation template for engineering handoff.
  • Redesigned the web and mobile platform, focusing on dashboards and responsive layouts.
  • Designed NXT and built it on my own as a live web prototype and iOS app, using coding agents (Claude Code, Cursor). Engineers use it as their reference for styles and interaction logic.
  • Documented the system as a 14-page site of real components, plus UI and copy rules that both people and AI tools follow.
  • Led a three-person design team across China and Vietnam.

AVP, Product Design

REinvent · 2020 – 2022

Property-tech startup

  • Joined as the first designer and led two products launched within 18 months: Switch, a marketplace for booking flexible workspace, and BOSS, an operating system for landlords and operators.
  • Mentored the designers who joined as the team grew to five, through regular critique.
  • Brought leadership and stakeholders in early on contested product decisions.

Creative Director & Partner

ARK Innovation Consulting · 2016 – 2019

Design consultancy · incl. Arkie, 2019

  • Led around six projects in retail, new energy vehicles, finance, healthcare and tech, for clients including Nike (Tmall store) and Citibank.
  • Promoted from senior interaction designer to partner; helped set the design process and career ladder, and mentored designers.
  • At Arkie, an AI poster-design startup (2019), led product planning and the roadmap for a key client project.

Senior Interaction Designer

Acadine Technologies
2015 – 2016

Interaction Designer

Mozilla
2014 – 2015

UX Designer

HTC
2013 – 2014

Producer

HTC
2011 – 2013

Education

Master of Human-Computer Interaction and Information Analysis & Retrieval

University of Michigan · Ann Arbor, US · 2011

Bachelor of Business Administration in Information Management

National Taiwan University · Taipei, Taiwan · 2009